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Easylink Finance Australia Pty Ltd at Level 2, Suite 221, 4 Columbia Court, Baulkham Hills, NSW 2153 is a registered company under
ABN 74 601 159 844.
  • Sender refers to a person sending funds to a Receiver via Easylink Finance or its authorized representatives. Receiver refers to a person receiving funds via Easylink Finance or its authorized representatives.
  • Easylink Finance provides a money transfer service whereby it facilitates the transmission of your funds to a person overseas.
  • These terms and conditions apply to and govern all money transfers and associated services between you and Easylink Finance.
  • Money transfers can be sent or received from the office of Easylink Finance within the working hours. At present the working hours of Easylink Finance are from 9.30 am to 5.30 pm Monday to Friday.
  • To send money overseas, you must fill out the Easylink Finance customer identification form with all the details required and provide certified identification documents acceptable to Easylink Finance.
  • Easylink Finance will use the information provided in this form in order to make it available to you for money transfer services. Easylink Finance may store your personal information in its data base for the purpose of the administration of its ongoing relationship with you. You have the right to request a copy of certain personal information that Easylink Finance holds about you. Easylink Finance will not share your information with any third parties except as required by law.
  • It is your responsibility to provide Easylink Finance with correct details when using Easylink Finance money transfer services. Furthermore, you warrant to Easylink Finance that any money transfer received or sent is for lawful purposes and the information provided to Easylink Finance is correct.
  • Easylink Finance is not under any obligation to accept your application and may decline the same at its discretion.
  • To transfer money overseas, you are first required to transfer funds online into our bank account. Your application will be processed once we receive funds from you.
  • The maximum permissible amount per transaction for transfers to the receiver in cash or bank account deposit depends on the laws of the destination country. Feel free to get in touch with the staff of Easylink Finance to find out the limits applicable to your transfer.
  • Easylink Finance is required by law to submit all money transfer instructions in and out of Australia to regulatory bodies. Separate reports are submitted to the regulatory bodies if the amount received or paid is A$10,000 and above in physical cash or foreign currency equivalent to A$ 10,000 and above in physical cash.
  • Easylink Finance displays its exchange rates of various currencies on its web site which are indicative only and subject to change at any time. If an exchange rate has not been booked/locked with Easylink Finance before making the payment, the money transfer will be processed by Easylink Finance at the then prevailing rate after deduction of its fees and charges if any.
  • In addition to the service fees and charges applicable in your money transfer, there will be difference in exchange rates set by Easylink Finance for you and received by Easylink Finance from its correspondents. Any exchange rate benefit between the exchange rate given to you and received by Easylink Finance will be kept by Easylink Finance.
  • Easylink Finance accepts no further responsibility after funds have been paid to the receiver over the counter (cash pick up) or deposited in his/her nominated bank account.
  • Payment of a money transfer may in some circumstances be subject to local taxes and/or service or administrative charges for which the sender and/or receiver may be liable. There may be taxation or Goods or Services (GST) implications for you in sending or receiving a money transfer. Easylink Finance advises you to obtain an independent advice from your tax agent or accountant about any such liability or benefit.
  • Easylink Finance will refund the principal amount of a money transfer upon a written request from the sender after deduction of cancelation charge, if no exchange rate has been pre booked/locked and if the transaction has not been processed. If an exchange rate has been pre booked/locked, then Easylink Finance reserves the right to claim from you the exchange loss due to adverse exchange rate fluctuations. Cancellation and amendment fee of $15 shall apply for every remittance plus the fee (if any) charged by the overseas correspondent.
  • After a transaction has been processed and if you, for any genuine reason need to cancel a transaction and request a refund, your request will only be processed upon your written cancellation request and if the amount is not received by the beneficiary. Easylink Finance will send a cancellation request to its overseas correspondent and a refund request will be accepted only after the overseas correspondent confirms that the funds have not been received by the beneficiary. Once the overseas correspondent returns the funds to Easylink Finance, a refund will be provided to you less Easylink Finance cancellation charges and any deduction if made by the overseas correspondent. Any exchange difference due to exchange rate fluctuations between the rates fixed for the transaction and the rate prevailing on the date of cancellation of transaction will also be deducted from the refund amount.
  • Easylink Finance does not guarantee the delivery of the money transfer. You are cautioned against sending money to any person you do not know. In no event shall Easylink Finance or any of its agents or staff members be liable for damages for the delay, non payment or underpayment of the money transfer. In no event Easylink Finance or its agent or staff be liable for any indirect, special, incidental or consequential damages.
  • Easylink Finance is not liable to carry out its obligations referred to in these terms and conditions if it is not reasonably practicable for Easylink Finance to do so for reasons or events outside the control of Easylink Finance including but not limited to earthquake, war, loss of telecommunications or essential services, terrorist attack etc. Easylink Finance reserves the right to change these terms and conditions without notice to you at any time. These terms and conditions are to be governed by any construe in accordance with the laws of New South Wales